Description
BS PD ISO/IEC TR 22446:2017 establishes a continual performance improvement (CPI) process that supports servicemanagement system (SMS) as defined in the ISO/IEC 20000 series.
This process ensures successful deployment and service performance criteria fulfilment.
This process is based on a predictive performance evaluation method and a related repository.
This document is not intended to be used as a means of certification and does not add any requirementsto those specified in ISO/IEC 20000-1.
Cross References:
ISO/IEC 25010:2011
ISO/IEC 2382:2015 ED1
ISO/IEC/IEEE 24765:2010
ISO/IEC 20000
All current amendments available at time of purchase are included with the purchase of this document.
Product Details
- Published:
- 12/08/2017
- ISBN(s):
- 9780580976285
- Number of Pages:
- 32
- File Size:
- 1 file , 1.7 MB
- Same As:
- ISO/IEC TR 22446:2017
- Product Code(s):
- 30356644, 30356644, 30356644
- Note:
- This product is unavailable in Ukraine, Russia, Belarus